If you are having trouble with our website, please read the following faq. Click on a bolded question to see the answer.
What internet browsers are supported by Casting Crowns Productions, Inc websites?
All Casting Crowns Productions websites are tested to work functionally in the following browsers:
- Internet Explorer 6.0.29 (for Windows XP with SP3)
- Internet Explorer 7 (for Windows XP and Vista)
- Internet Explorer 8 (for Windows Vista and 7)
- Mozilla Firefox 2 and up (for Windows XP, Vista and 7 & Mac OS X 10.4-10.6)
- Safari, including Safari 4 (for Windows XP, Vista and 7 & Mac OS X 10.4-10.6)
Mobile phone support (including Safari for the iphone) and any browser version not listed are not supported and will not display as designed.
Our sites are not tested for Google Chrome or Opera compatibility and may not display as designed.
I am having trouble submitting forms.
The most likely reason is you didn't fill in all of the required fields. Required fields are marked with a '*'. Another common reason could be the file you are trying to upload is over 10mb.
A new feature we have implemented on our site is called a capthca. This is the image that you have to identify before submitting a form. This can cause a little trouble as the characters are difficult to read sometimes. If this is the case, you can refresh the internet page and get a new image until one shows up that is easier to read. Currently, this is only a feature on the comments page, as that is where we receive the most spam.
If you are still having trouble, please email technical support here.
There is a problem with a page on your site (images not loading, spelling error, broken links, etc).
Please email technical support here. Please include the link of the page you are trying to view (ex: missutahusa.com/miss), the internet browser version you are using (ex: Internet Explorer 8) and the operating system you are using (ex: Windows Vista).
If you have a comment, site suggestion or question that isn't listed here, please fill out the form located here.